Picture Perfect

Suppose you are the CFO of a medium sized manufacturing firm and you have plans to meet with two agents from difference insurance agencies. The agent from agency A sits down and does a few things to establish rapport. Then he starts telling you about his company, its reputation and commitment to quality service. Soon […]

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Most Products and Services Are A Commodity

They really are. Before you jump me in an attempt to justify yourself how your business is different and somehow unique, hear me out. The emerging market forces of technology, competition, globalization, regulation and consolidation ensure that few products are truly unique for very long. These same forces have become the Driving Forces of Commoditization. […]

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