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Trust: The Currency of the New Economy

What if everything you have learned about successfully selling was wrong – at least in this New Economy? “Trust No One” is the new mantra. Today’s prospects, buyers, business owners, and consumers are the most cynical and jaded group of buyers in history – and with good reason. They have been lied to and deceived […]

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How Emotionally Intelligent Are You?

Recent research and field data from Princeton University support the premise that Emotional Intelligence is a major contributing factor to sales success. Daniel Goleman and Cary Cherniss in their book The Emotionally Intelligent Workplace evaluated three predictors of job success; Relevant Experience, Emotional Intelligence, and Outstanding IQ. They found that job success could be predicted: […]

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Developing Trust and Credibility

Here is a powerful quote on developing trust and respect. I think it gives us all food for thought. “What few managers realize is that intuitions, emotional contact, influence, trust, believability are all processed in the preconscious areas of the brain — in particular, the limbic system, which servers not only as a gateway to […]

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