Here they are: Empathy – according to Herb Greenberg, CEO of Caliper and author of How To Hire Your Next Top Performer; “empathy is the ability to sense the reactions of other people. It is the ability to pick up the subtle clues and cues provided by others in order to accurately assess what they […]
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A sales manager can motivate and inspire salespeople in three ways. Proper compensation plans, conducting effective sales and training meetings, and helping salespeople set higher goals and objectives. Salespeople are motivated by ambition, the need for recognition and of course compensation. To prompt salespeople to higher levels of performance it is necessary to design an […]
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Suppose you are the CFO of a medium sized manufacturing firm and you have plans to meet with two agents from difference insurance agencies. The agent from agency A sits down and does a few things to establish rapport. Then he starts telling you about his company, its reputation and commitment to quality service. Soon […]
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