First Impressions Are a Moment of Truth

By Mike Dandridge It was a joke, really. A sheet of eight and a half by eleven paper, probably a photocopy made at a customer’s office, that hung behind the sales counter for years. You’ve probably seen it. It’s a black-and-white sketch of three generic cartoon characters, their mouths wide open, doubled over, expressing hysterical […]

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Take Charge Of Your Own Professional Development

Your employer may offer some job-specific training, but in the long run, you’re responsible for your own professional development. To keep your selling skills sharp, follow this sales advice: • Read widely. Look for books and articles (online and in print) with fresh points of view that will open your mind to new professional techniques […]

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